Your orders are hand packed and prepared by a couple of our friendly staff. We will try our best to have your order ready to go and posted within 2 business days. If in the event there is a problem delaying your order, we will give you a call or send you an email to notify you as soon as we are made aware.
Sometimes items sell out before we can update our computer systems - and may need to order in more stock from our supplier. This typically takes 2-3 business days to reach the store, at which point your order is posted. If we run out of your item, we'll happily offer you a replacement, or arrange to refund your money. If you're after an item, and urgently need it ready to go, we recommend giving the shop a call to ensure your item is in stock. Feel free to ask us to put something aside for you, and to prepare your order for quick posting. We can be speedy!
For larger items, we may use a courier company - your tracking number will therefore include the name of the courier company (which often offer tracking on their website) and your consignment number. Delivery by road frieight can take between 2-10 business days depending on your location in this case.
We offer a standard $9.95 flat rate for all small items - clothing, accessories, parts, etc. Larger items attract higher rates. You will see the total postage cost upon check out.